New Website Features
We just launched this new format site, to cover the new features we now provide. Here’s a quick rundown of the new site sections…
SUPPORT SYSTEM
We now have a support ticket system in place. When submitting your first support request you’re asked to register, so please keep a record of your username and password for future access.
KNOWLEDGEBASE
Before you contact us, see if your problem is covered in our FAQ list. If not, let us know and we can add it for other users.
NETWORK STATUS
See at a glance whether your server is experiencing downtime. Uses the UptimeRobot reporting system.
LATEST NEWS
There’s a change of format for our news posts. We hope you like it.
ORDER FORM
If you’re not an established client, you may find it easier to fill in this form when placing an order for a new hosting account.
LABRADORS
We may mention them once or twice on the site. Just because they’re brilliant!
OUR CHARITY OF CHOICE
We like supporting local charities. You’ll now find links to donate to the Norfolk branch of Mind on our site.
