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ABOUT WENSUM.NET
Originally
trading as 'Chroma' and established over 15 years ago, the business
which was involved in the video game and software design industry
(now officially trading as Wensum.net / Norfolk Internet) has grown
and matured. As Wensum.net's client base and product portfolio expanded,
its original business concept of providing a purely personalised
service for clients wishing to establish a web presence also evolved
significantly. Norfolk Internet was therefore created in order to
provide 'traditional' ISP services, with Wensum.net concentrating
on webdesign, ecommerce site building and 'face-to-face' consultancy.
More recently, Norfolk Telecom was added to the website stable,
presenting the many communications products available to clients.
We are members of Fakenham & District Chamber of Trade &
Commerce and are  responsible
for maintaining and hosting the Chamber's website (a 10% webdesign
discount is offered to fellow chamber members) as well as our Town
Council and Community sites.
Wensum.net / Norfolk Internet's products and services are provided
in partnership with several carefully-chosen Teir1 providers. These
companies offer a combination of innovative products along with
a high level of experience and support. Our offerings are not chosen
on price alone, but primarily using the criteria of performance
and cost-effectiveness - providing good service levels as well as
value.
We have extensive experience in the hosting field, having maintained
clients' sites at their own ISPs such as Demon and BT as well as
providing our own Windows NT/2000 hosting for clients for several
years. Norfolk Internet hosting, though, is Linux based, giving
independent webmasters an extremely wide range of quality features
at low cost, using a shared hosting environment. We also look after
the hosting services of other webdesign business' clients.
We're good value - offering good products at reasonable prices.
We use the same services that we resell and are happy to be associated
with them. Our charges aren't inflated for a fast profit, but neither
are they pitched too low to maintain a sustainable business.
 We're
experienced - in fact we're experienced enough to know that we don't
know all the answers ourselves! If you need support, you'll get
swift attention and a helpful, friendly service, provided in conjunction
with the high quality backup we recieve from our business and technical
partners.
 We
care - and the fact that we have a very high retention of customers
underlines that fact. It's something to be proud of. We abide by
the rules of the UKWDA (UK Web Design Association)
of which we are members. We are also members of CISAS - the UK's
Communication and Internet Services Adjudication Scheme, which provides
a government-regulated dispute resolution service for our customers.
If you'd like to keep up to date with our news - new offerings,
special promotions and technical updates, subscribe to our newsletter
below. You can unsubscribe at any time using the same form. We strongly
suggest you subscribe if you're already an existing client - whether
for dial-up, broadband, hosting or telecom products. Our technical
updates advise of problems and planned maintenance on all our services.
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